As it continues to go hi-tech,
the BOC has decided to tap mobile or m-commerce to advance its current
computer network system without the corresponding increase in infrastructure
and personnel. Since m-commerce has no boundaries, it will give
people access to the BOC’s services anytime, anywhere.
The BOC’s m-commerce set-up promises the following appropriate
service-products attainable using a full end-to-end clearance process:
Text Broadcast
BOC sends e-mail message to the
brokers, importers of the arrival of their shipments, potential problem
and requirements. Confirmation of receipts of the SMS message goes
back to BOC via cell phone. Importers/Brokers receive SMS messages
through the BOC Web site concerning the status of their shipment and
any information related to Customs matters.
M-Payment
The improvement from a batch
process to on-line transmission of the electronic abstract of payment
coming from the Authorized Agent Banks using mobile technology.
This electronic abstract of payment will be matched with the ACOS
system generated payable. Upon confirmation, the BOC system sends
an SMS confirmation message to the consignee and a release instruction
is subsequently generated for transmission to the Arrastre operator
for the release of the goods via cell phone.
